One of the lessons of the Covid-19 crisis has been the importance of human connection — especially when booking travel.

The horror stories of travelers who booked their vacations with an online travel agency (like Expedia) and not being able to get a hold of them just keeps growing.  Booking online may seem easier — but what happens when something goes wrong? When you need to speak to someone and you have no one to turn to?   This is when a good travel agent is SO important! 

As you can probably imagine, post Covid-19 travel is going to be radically different than what you are used to. As a result, we have developed our post-pandemic promise to you.

As part of our post-pandemic PROMISE to you, we will…

  1. Prepare you for your new travel experience.
  2. Make sure you understand where you’re going and the new travel rules.
  3. Screen every travel company to find the right fit for you.
  4. Provide you with expert, up to the minute advice.
  5. Help you navigate the rules of travel.
  6. Hold your hand and be easily available.
  7. Leverage insider contacts to help you have a smoother trip.
  8. Go the extra mile to get you home if needed.
  9. Solve your problems before, during & after your travels.
  10. Help you secure a refund/credit if necessary and manage it for you, saving you the time.

Remember, an online travel agency is not the same as a travel agent. Travel sites are filled with data and information; travel agents are filled with wisdom and ingenuity!

Until we can travel again!